Privacy Policy
Google Play Compliance Notice: This privacy policy discloses all data collection practices and provides a clear data deletion process as required by Google Play Store policies.
This Privacy Policy describes how Apuu App ("we", "our", or "us") collects, uses, and discloses your information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly:
- Name and contact information (email, phone number)
- Organization membership details
- Account credentials
- Profile information and preferences
1.2 Automatically Collected Information
When you use the App, we automatically collect:
- Device information (model, OS version, unique identifiers)
- Log information (IP address, app crashes)
- Approximate location (with permission)
1.3 Android Permissions
The App requests the following permissions:
- Location: To show nearby merchant offers (optional)
- Camera: To scan QR codes for benefit.
- Storage: To save receipts and offers locally
- Notifications: To send benefit alerts and updates
You can manage these permissions in your device settings.
2. How We Use Your Information
We use the collected information for:
- Providing and maintaining the App
- Verifying organization membership
- Processing benefit redemptions
- Personalizing your experience
- Communicating about updates and offers
- Improving app functionality
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Data Sharing and Disclosure
3.1 With Merchant Partners
When you redeem benefits, we share necessary information with merchants to verify eligibility.
3.2 With Your Organization
We may share usage statistics with your organization for membership reporting.
3.3 Service Providers
We engage third-party companies to perform services on our behalf.
3.4 Legal Requirements
We may disclose information if required by law or valid legal process.
3.5 Data Retention
We retain personal data as long as necessary:
- Account data: Until deletion request
- Transaction records: 3 years for compliance
- Analytics data: 2 years in aggregated form
4. Data Deletion and Your Rights
4.1 How to Delete Your Data
You can request data deletion through:
- Email: Send request to privacy@apuu.app
4.2 Deletion Process
- Account deactivated immediately upon request
- Personal data removed from active systems within 24 hours
- Complete deletion from all systems within 30 days
- Some anonymized data may be retained for analytics
4.3 Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
5. Data Security
We implement appropriate security measures to protect your information. However, no method of electronic storage is 100% secure.
6. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We implement appropriate safeguards for such transfers.
7. Children's Privacy
The App is not intended for users under 16 years of age. We do not knowingly collect data from children under 16. If you believe we have collected such data, contact us immediately.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of changes by:
- Updating the "Effective Date" at the top
- Posting the new policy in the App
- Sending an email notification
Your continued use after changes constitutes acceptance.
10.Cookies and Similar Technologies
Apuu App uses cookies and similar tracking technologies to:
- Remember your login session
- Store your preferences
- Understand how you use the app
- Improve app performance
You can manage cookies through your device settings or by uninstalling the app.
11. Contact Us
For privacy-related inquiries or data deletion requests:
- Email: info@apuu.app
- Address: Apuu App Privacy Team, Om Bahal - 23, Kathmandu, Nepal
We aim to respond to all inquiries within 48 hours.